Support
We're happy to help you get going
Questions, ideas or need a hand? We're closer than you think.
Help centre
Answers to the most common questions (in progress).
Your data is yours
Your collection is encrypted and safe within the EU. We never sell your data, and you can export or delete everything at any time. What's yours stays yours.
Frequently asked questions
When can I create an account?+
We're in private beta. Sign up for the waitlist on the homepage and we'll let you know first.
I signed up but didn't get an email.+
Check your spam folder. If nothing arrives, sign up again, the confirmation link expires after 24 hours.
How do I unsubscribe?+
Email support@12collect.com and we'll remove your address from the waitlist.